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Acceptable Use Policy
Introduction
 

     By using our webhosting services, you agree to comply with our policies. You are expected to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users. We expect you to have a basic knowledge of how the Internet functions, the types of uses which are generally acceptable, and the types of uses which are to be avoided. Common sense is the best guide as to what is considered acceptable use.

Questions or comments regarding this document should be forwarded to InterSpots Inc. at the following addresses:

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Facsimile: (780) 497-2202

1. Compliance With Law
 

Purchaser (hereafter referred to as the Customer) shall not post, transmit, re-transmit or store material on or through any of Services or Products which, in the sole judgment of InterSpots Inc. is in violation of any local, provincal, federal or non-Canadian law or regulation, (ii) is threatening, obscene, indecent, defamatory or that otherwise could adversely affect any individual, group or entity (collectively, "Persons") or (iii) violates the rights of any person, including rights protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations including, but not limited to, the installation or distribution of "pirated" or other software products that are not appropriately licensed for use by Customer. The Customer agrees to indemnify and hold harmless InterSpots Inc. from any claims resulting from the use of the services which damages the Customer or any other party. Customer shall be responsible for determining what laws or regulations are applicable to its use of the Services and Products.

2. Prohibited Uses of Services and Products
 

In addition to the other requirements of this Acceptable Use Policy, Customer may only use the Services and Products in a manner that, in InterSpots Inc.'s sole judgment, is consistent with the purposes of such Services and Products. If Customer is unsure of whether any contemplated use or action is permitted, please contact InterSpots Inc. as provided above. By way of example, and not limitation, uses described below of the Services and Products are expressly prohibited.

2.1 General
2.1.1

Resale of Services and Products, without the prior written consent of InterSpots Inc..

2.1.2

Pornography and pornographic related merchandising are prohibited under all InterSpots Inc.'s services. This includes sites that include links to pornographic content elsewhere. Further examples of unacceptable content or links include pirated software, "hacker" programs, archives of "Warez Sites", game rooms or MUDs, any kind of illegal software or shareware.

2.1.3

Violations of the rights of any Person protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations, including, but not limited to, the installation or distribution of "pirated" or other software products that are not appropriately licensed for use by Customer.

2.1.4

Actions that restrict or inhibit any Person, whether a customer of InterSpots Inc. or otherwise, in its use or enjoyment of any of InterSpots Inc.'s Services or Products.

2.1.5

No one shall post defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property rights.

2.2 System and Network
2.2.1

Introduction of malicious programs into InterSpots Inc.'s network or server (e.g., viruses and worms).

2.2.2

Effecting security breaches or disruptions of Internet communication. Security breaches include, but are not limited to, accessing data of which Customer is not an intended recipient or logging into a server or account that Customer is not expressly authorized to access. For purposes of this Section 2.2.2., "disruption" includes, but is not limited to, port scans, flood pings, packet spoofing and forged routing information.

2.2.3

Executing any form of network monitoring which will intercept data not intended for the Customer's server.

2.2.4

Circumventing user authentication or security of any host, network or account.

2.2.5

Interfering with or denying service to any user other than Customer's host (for example, denial of service attack).

2.2.6

Using any program/script/command, or sending messages of any kind, designed to interfere with, or to disable, a user's terminal session, via any means, locally or via the Internet.

2.2.7

Creating an "active" full time connection on a InterSpots Inc.-provided account by using artificial means involving software, programming or any other method.

2.2.8

Any attempt to circumvent or alter monitoring, bandwidth tracking or utilization reporting, or other actions which have the effect of complicating the normal operational procedures of InterSpots Inc., including but not limited to altering, removing or in any way modifying or tampering with InterSpots Inc. created log files.

2.2.9

Any action which InterSpots Inc. determines, in its own judgment, will reflect poorly on InterSpots Inc. or negatively impact its operations.

2.2.10

Any action which InterSpots Inc. deems to be an unacceptable use of resources, business practice or otherwise unacceptable to InterSpots Inc..

2.3 Billing
2.3.1

Furnishing false or incorrect data on the order form, contract or online application, including fraudulent use of credit card numbers.

2.3.2

Attempting to circumvent or alter the processes any billing procedures or procedures to measure time, bandwidth utilization, or other methods to document "use" of InterSpots Inc.'s Services and Products.

2.4 Mail
2.4.1

Sending unsolicited commercial email messages (UCE), "junk mail", "Spam", bulk mailing of commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it.

2.4.2

InterSpots Inc. reserves the right to send Customers email such as notices, newsletters to inform the user base about price changes, special events, and renewal notices.

2.4.3

Customers may not send email to any person who does not wish to receive it. If a recipient asks to stop receiving email, the customer must not send that person any further email. In the case of harassing email, recipients are encouraged to seek legal remedy through their local law enforcement agencies as well as reporting the incident to InterSpots Inc..

2.4.4

Sending UCE referencing an email address for any domain hosted by InterSpots Inc.;

2.4.5

Sending UCE referencing a domain hosted by InterSpots Inc.;

2.4.6

Sending UCE referencing an IP address hosted by InterSpots Inc.;

2.4.7

InterSpots Inc. will be the sole arbiter as to what constitutes a violation of these provisions.

2.4.8

Harassment, whether through language, frequency or size of messages.

2.4.9

Activities deemed to be unsolicited marketing efforts or otherwise harassing in any way.

2.4.10

Unauthorized use, or forging, of mail header information.

2.4.11

Solicitations of mail for any other E-mail address other than that of the poster's account or service with the intent to harass or to collect replies.

2.4.12

Creating or forwarding "chain letters" or other "pyramid schemes" of any type.

2.4.13

Malicious email, including but not limited to "mailbombing" (flooding a user or site with very large or numerous pieces of email), is prohibited.

2.4.14

Use of unsolicited email originating from within InterSpots Inc.'s network or networks of other Internet Service Providers on behalf of, or to advertise, any service hosted by InterSpots Inc., or connected via InterSpots Inc.'s network.

2.4.15

Harassment, whether through language, frequency or size of messages.

Customer will be charged a minimum $500.00 service charge for each instance of verifiable UCE that is reported to InterSpots Inc. and faces account suspension and/or termination, as well as further penalties.

 

InterSpots Inc. may take whatever steps necessary to provide its services, and to provide for the enjoyment of such services by all of InterSpots Inc. clients, and to ensure that certain clients do not utilize services to the detriment of other clients. Customers with Web Sites that do not comply with these simple rules, or who seek to take advantage of InterSpots Inc. unlimited storage or traffic plan in any other way, will, at the discretion of InterSpots Inc. , have their sites canceled and/or removed from the servers and have service charges assessed at the discretion of InterSpots Inc. .

InterSpots Inc. will be the sole and final arbiter as to Web Sites or usages of resources that constitute violation or intent to violate our policies. Those Customers found in violation of these policies are subject to applicable service charges for each instance of violation, exclusive of charges for the bandwidth and/or other resources utilized. Web Sites which InterSpots Inc. must suspend or cancel due to violation of these rules are not eligible to receive a refund, and are subject to charges for bandwidth and usage of resources at twice the standard rate for such resources. Acceptance of these Terms of Services, and/or use of InterSpots Inc.'s services constitutes an acceptance of any fines, penalties or service charges which might arise out of violation of these policies.

 


3. Security/Software

     Customer agrees to take all steps reasonable, necessary, and prudent to protect Customer's login ID and password.
     Customer agrees not to attempt to undermine or cause harm to any server, software, system or customer of InterSpots Inc..
     Customer agrees to maintain Customers' computing equipment responsibly, including running virus software.
     Uploading a virus to a InterSpots Inc. server will result in account termination, service charges and/or prosecution.
     Customer acknowledges that InterSpots Inc. cannot provide technical support for any software and/or script that the Customer installs, other than variable name changes. Customer also acknowledges that InterSpots Inc. does not supply technical support for Microsoft FrontPage, other than initial configuration. InterSpots Inc. supplies technical support for Web hosting issues only. InterSpots Inc. shall be the sole arbiter as to what constitutes a "Web host" issue.

4. Violation

When InterSpots Inc. becomes aware of an alleged violation of its Acceptable Use Policy, InterSpots Inc. will initiate an investigation. During the investigation InterSpots Inc. may restrict Customer 's access in order to prevent further possible unauthorized activity. Depending on the severity of the violation, InterSpots Inc. may, at its sole discretion, restrict, suspend, or terminate Customer's account and/or pursue other civil remedies. If such violation is a criminal offense, InterSpots Inc. will notify the appropriate law enforcement department of such violation.

InterSpots Inc. reserves the right to revise or change the Acceptable Use Policy at any time.

 
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